At SPRING AI TECH LTD, we strive to ensure our customers are satisfied with our Service. However, we understand that circumstances may require refunds. This policy outlines our refund terms:
Refunds are only available for first-time subscribers who cancel within 7 days of their initial purchase.
Refund requests must be submitted to info@getspring.ai within the eligible period.
Subscription renewals are not eligible for refunds.
No refunds for accounts terminated due to a breach of our Terms of Service.
Partial refunds are not available for downgrades or unused portions of the Service.
Approved refunds will be processed within 10 business days.
Refunds will be issued to the original payment method.
If you have any questions about these Terms or the Refund Policy, or any refund inquiries, please contact info@getspring.ai
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